Fine-tuning conversation skills helps improve health outcomes
What is the key element that could improve healthcare for doctors and patients around the world? The answer is simple —communication. Research has shown that collaborative communication between providers and patients has multiple benefits, including increased patient satisfaction, treatment adherence, and decreased rates of 30-day readmissions. For practitioners, who average approximately 250,000 patient encounters over a lifetime, collaborative communication can help reduce patient safety risks and insurance costs, while increasing their sense of effectiveness and job satisfaction. Yet an overwhelming majority of physicians have never received professional development on how to manage patient communication. Read more here.